Search | Attorney General Brian Schwalb (2024)

Federal and DC law requires employers to report newly hired or re-hired employees to District of Columbia Directory of New Hires.

The New Hire Directory works with employers to help ensure that all new hires are reported as required. TheFederal Office of Child Support Services (OCSS)provides states and the District with a quarterly report containing information regarding employers who may not have properly reported in previous quarters.Using the federal report, the DC Directory of New Hires engages in outreach to employers who may be non-compliant in reporting their new hires, provides information on the reporting requirements, and assists the employers in achieving compliance.

Employers should report each newly hired or re-hired DC employee to the District of Columbia Directory of New Hires.

New employers can register atNew User Registrationto submit new-hire reporting online. A federal employer identification number (FEIN) and a valid email address are needed for registration. In the alternative, an employer may submit new-hire reports by mail, using the contact information below:

District of Columbia Directory of New Hires

P.O. Box 366
Holbrook, MA 02343
Phone: (877) 846-9523, ext. 300
Email:contact@dc-newhire.com

Website:https://dcnewhire.com/

• An employer withan existing account maystart right away by going to theUser Login.
• For aforgottenpassword, seePassword Help. The system willsend instructions to the employer's email address on file.
• Enter a scheduled DC New Hire Web Conference withJoin Web Meeting.
• Learn more about the District of Columbia Directory of New Hires, view reporting forms and filing requirements, and access otherresources for employers.The District also providesfrequently asked questions (FAQs) about new-hire reportingto assist employers.
• Employers that plan to export data from existing payroll or human resource software packages should refer to thefile transfersection.

If a parent is not receiving Temporary Assistance for Needy Families (TANF) and/or Medicaid benefits for the child(ren), that parent may enroll to receive CSSD services. CSSD offers an online enrollment form that allows a request for services to be made 24/7 from any computer or mobile phone. Click here to start your child support enrollment form. Parents without internet access may contact CSSD Customer Service at (202) 442-9900, Monday - Friday, 8:15am - 4:45pm, for additional information about enrolling to receive CSSD services.

Note: If the family does not receive either TANF or Medicaid benefits and the child(ren)'s custodian does not wish to receive CSSD services in order to pursue parentage or child support, that person may begin a case independently with DC Superior Court.

Once a TANF and/or Medicaid case is opened in the District, the TANF office automatically sends information to CSSD to begin child support activity. By seeking benefits, the child(ren)'s custodian agrees to cooperate with child support efforts. The custodian also agrees to assign rightsto some or all of the incoming child support payments in order to repay the government for the TANF and/or Medicaid benefits provided to the family.

Special circ*mstances may apply in TANF or Medicaid cases when a custodial parent is able to show "good cause" for not helping CSSD to pursue child support. "Good cause" circ*mstances may exist when the parent has a protective order or other reason to believe that pursuing child support might pose a danger to that parent and/or the child(ren) or when a child was conceived as a result of rape or incest. However, because a formal exemption is required, the parent seeking "good cause" must speak with the assigned CSSD case management specialist and cooperate with CSSD until a decision is made about the specific family circ*mstances and the impact on moving forward with the child support case.